We understand that document recovery involves sensitive personal information. That's why we've built DokiFinder with enterprise-grade security and privacy protection at its core.
Multiple layers of protection to keep your data safe and secure
All communications between users are encrypted using AES-256 encryption, ensuring your conversations remain private.
Your personal information is stored using industry-standard security measures with multiple layers of protection.
We collect only the minimum data necessary and never share your personal information without explicit consent.
Multi-factor authentication and identity verification ensure only legitimate users can access the platform.
Full compliance with European data protection regulations and other international privacy laws.
Advanced AI algorithms detect and prevent fraudulent activities to protect all users.
Your personal information is encrypted, anonymized, and protected at every step of the process. We never store full document numbers or sensitive details.
We only store the last 4 digits of document numbers for verification purposes.
All data is automatically deleted 30 days after successful document return.
We never share your personal information with third parties without explicit consent.
Our security team monitors the platform around the clock for any suspicious activity or potential threats.
We maintain the highest industry standards and certifications
Information Security Management
Security, Availability & Confidentiality
European Data Protection Regulation
California Consumer Privacy Act
Payment Card Industry Data Security
How you can help keep your account and information secure
Never share full document numbers in your listing description
Use our secure chat system for all communications
Meet in public places for document handovers
Verify the finder's identity before meeting
Only photograph documents without showing sensitive information
Report any suspicious or fraudulent requests immediately
Never ask for money upfront or personal banking information
Use our platform's payment system for all transactions
If you discover a security vulnerability or have concerns about the safety of our platform, please report it immediately to our security team.
Continuous improvement and investment in security measures
Launched DokiFinder with end-to-end encryption, GDPR compliance, and comprehensive security monitoring.
Implemented advanced AI-powered fraud detection and real-time risk assessment systems.
Achieved ISO 27001 and SOC 2 Type II certifications, demonstrating our commitment to security excellence.
Rolling out biometric authentication options and enhanced identity verification for high-value documents.